Terms & Conditions – version date 22nd June 2023
Nature of Agreement
Please read these terms and conditions (“Terms and Conditions”) carefully before using this website which you are accessing at the URL https://www.queensviewharbour.com/ (the “Website”) as they explain how you may use the Website and any of its content. These Terms and Conditions apply between QVH Care Limited (“we”/ “us”) and you, the person accessing the Website (“you” /“your”)
By using the Website or otherwise indicating your consent, you agree to be bound by these Terms and Conditions. If you do not agree with any of these Terms and Conditions, you should stop using the Website immediately.
Website Ownership
The Website is owned and operated by QVH Care Limited, a Limited Company incorporated in Scotland with registration number SC603160 whose registered office is at Addleshaw Goddard LLP, Exchange Tower, 19, Canning Street, Edinburgh, Scotland, EH3 8EH trading as Queens View Harbour Care Home.
If you have any questions about the Website, please contact us by:
- sending an email to info@queensviewharbour.co.uk; or
- filling out and submitting the online form available via the “Contact Us” section of our Website at https://www.queensviewharbour.com/contact/.
Acknowledgement of Intellectual Property and Proprietary Rights
The intellectual property rights in the Website and in any text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from the Website (“Content”) are owned by us and our licensors.
We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means, for example, that we remain owners of them and are free to use them as we see fit.
Nothing in these Terms and Conditions grants you any legal rights in the Website or the Content other than as necessary for you to access it. You agree not to adjust, try to circumvent or delete any notices contained on the Site or the Content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the Site or the Content.
The “Queens View Harbour” logo and trading name “Queens View Harbour Care Home” are our trademarks (the “Marks”). You acknowledge our ownership of the Marks and agree not to display or use in any manner the Marks without our prior written permission.
Using the Website
You may use the Website and the Content for non-commercial use only. You may not use the Website or any part of the Content for redistribution, retransmission, publication of any downloaded material, or otherwise reproducing in any medium or format whatever, without our prior written consent.
We try to make the Website as accessible as possible. If you have any difficulties using the Website, please contact us using the contact details at the top of this page.
As a condition of your use of the Website, you agree to comply with our Privacy Policy available at https://www.queensviewharbour.com/privacy-policy/ and agree not to:
- misuse or attack our Website by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful (such as by way of a denial-of-service attack), or
- attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website.
We may prevent or suspend your access to the Website if you do not comply with these Terms and Conditions or any applicable law.
Your privacy and personal information
Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy available at https://www.queensviewharbour.com/privacy-policy/, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.
Submitting information to the Site
While we try to make sure that the Website is secure, we do not actively monitor or check whether information supplied to us through the Website is confidential, commercially sensitive or valuable.
Other than any personal information which will be dealt with in accordance with our Privacy Policy, we do not guarantee that information supplied to us through the Website will be kept confidential and we may use it on an unrestricted and free-of-charge basis as we reasonably see fit.
Accuracy of information and availability of the Site
We try to make sure that the Website is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the Website will be fit or suitable for any purpose. Any reliance that you may place on the information on the Website is at your own risk.
We may suspend or terminate access or operation of the Website at any time as we see fit.
Any Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest, but has not been tailored to your specific requirements or circumstances. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. You should always use your own independent judgment when using our Website and its Content.
While we try to make sure that the Website is available for your use, we do not promise that the Website will be available at all times or that your use of the Site will be uninterrupted.
Hyperlinks and third-party sites
The Website may contain hyperlinks or references to third party advertising and websites other than the Website. Any such hyperlinks or references are provided for your convenience only. We have no control over third party advertising or websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third-party advertising or website does not mean that we endorse that third party’s website, products or services. Your use of a third-party site may be governed by the terms and conditions of that third-party site and is at your own risk.
Our responsibility to you
If we breach these Terms and Conditions or are negligent, we are liable to you for foreseeable loss or damage that you suffer as a result. By ‘foreseeable’ we mean that, at the time these Terms and Conditions were formed, it was either clear that such loss or damage would occur or you and we both knew that it might reasonably occur, as a result of something we did (or failed to do).
We are not liable to you for any loss or damage that was not foreseeable, any loss or damage not caused by our breach or negligence, or any business loss or damage or losses to non-service users.
Nothing in these terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.
Events beyond our control
We are not liable to you if we fail to comply with these Terms and Conditions because of circumstances beyond our reasonable control.
Rights of third parties
No one other than a party to these Terms and Conditions has any right to enforce any of these Terms and Conditions.
Variation
No changes to these Terms and Conditions are valid or have any effect unless agreed by us in writing or made in accordance with this paragraph.
We reserve the right to vary these Terms and Conditions from time to time. Our updated Terms and Conditions will be displayed on the Website and by continuing to use and access the Website following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms and Conditions from time to time to verify such variations.
Complaints
We will try to resolve any complaint you raise quickly and efficiently. If you are unhappy with us, please contact us as soon as possible using the contact details set out at the top of this page.
Governing Law and Jurisdiction
The laws of Scotland apply to these Terms and Conditions.
Any disputes will be subject to the exclusive jurisdiction of the courts of Scotland.