Meet the Team

Queens View Harbour Care Home has a team of committed and compassionate professionals that all have a passion for making sure that individuals are provided with high-quality care. We build strong relationships with our residents and their families. We are able to achieve this through respect and working hard to make sure that everyone within our home has a fulfilled and meaningful life.

  • Liz Arcaro

    Liz Arcaro, Administrator at Queens View Harbour
    Liz ArcaroAdministrator

    Liz joined the Queens View Harbour Administrative team in October 2021 and has brought with her a wealth of administrative and organisation skills to the home. Liz’s previous roles include Manager, Head Receptionist, and Wedding Co-ordinator with 2 prestigious West of Scotland Hotels. Liz’s IT and organisational skills have helped shape the backbone of the supremely well-organised and excellent record keeping which the home has benefited from since she started. With her friendly smile and willingness to assist with any query big or small, she is a huge asset to the team.



  • Angela Gillies

    Home Administrator
    Angela Gillies, Home Administrator at Queens View Harbour
    Angela GilliesHome Administrator

    Angela is often one of the first people you will talk to at the home and she has extensive experience as an administrator as well as having worked as a Care Assistant. This provides Angela with the perfect skill set for her role at Queens View Harbour and she loves getting to know our residents and their families.

  • Derek Hart

    Head Chef
    Derek HartHead Chef

    Derek joins the team at Queens View Harbour as Head Chef having had a love of working in kitchens from an early age. Derek has worked in a variety of settings including hotels, fine dining restaurants and more recently in care homes.

  • Kerrie Sturgeon

    Health & Social Care Lead
    Kerrie SturgeonHealth & Social Care Lead

    Kerrie brings extensive experience to Queens View Harbour. Having started her career as a Care Assistant she has progressed to Health & Social Care Lead having gained SVQs Levels 2, 3 & 4 in Health & Social Care. Kerrie is really passionate about delivering excellence in care to all the residents.

  • Ainsley McLemon

    Ainsley McLemon
    Ainsley McLemonNurse

    Ainsley qualified in 2015 as a General Staff Nurse, she has always worked in care homes with care of the elderly. This is something that she is extremely passionate about. Ainsley joined the team here at Queens View Harbour in November 2021. She thoroughly enjoys working here as we promote high standards and always strive for positive outcomes for our residents.

  • Emma Hume

    Emma Hume
    Emma HumeNurse

    Emma has been a nurse for 14 years and has worked 20 years in elderly care within the care home sector. Emma’s history involves working as a carer, senior carer, nurse and deputy manager. Her current role is a Staff Nurse within QVH, she is responsible for the health and wellbeing of our residents. Emma is passionate about high standards of care, dementia care and palliative care and loves working with our residents to achieve this.

  • Beth Warner

    Care Assistant
    Beth WarnerCare Assistant

    Beth joined our team recently and comes with previous experience of working in care homes. Beth is enjoying working with our residents and is getting to know them and their families well.

  • Lucy Gilmour

    Bank Care Assistant
    Lucy GilmourBank Care Assistant

    Lucy has recently joined our care team on bank. Lucy is currently in her first year of university where she is studying Nursing. Lucy has settled in well at Queens View Harbour and is enjoying providing a high standard of care for our residents.

  • Sharon Watson

    Team Leader
    Sharon Watson
    Sharon WatsonTeam Leader

    Sharon has worked in Health and Social Care for 29 years, she enjoys caring and looking after the elderly. Sharon joined the team here at Queens View Harbour in February 2022, her role here is a Team Leader and she loves this immensely. She likes working at Queens View Harbour as she finds this a positive workplace with really positive outcomes for residents!

  • Lorena Olivieri

    Wellbeing Coordinator
    Lorena OlivieriWellbeing Coordinator

    Lorena is one Queens View Harbour’s Wellbeing Coordinators. Lorena has lots of experience working in the care sector. Lorena loves to bring laughter and joy to the residents by encouraging them to get involved with the many activities on offer, from arts & crafts to exercise classes and social events.

  • Clea Helton

    Wellbeing Coordinator
    Clea, Activities Coordinator Queens View Harbour
    Clea HeltonWellbeing Coordinator

    Clea is one of our Wellbeing Coordinators here at Queens View Harbour. Having a background in Art & Design, she enjoys doing creative activities with residents that stimulate all the senses, from tasting sessions to sensory boxes and aromatherapy. Clea believes it’s important to build good relationships with everyone.

  • Maggie Gilmour

    Head Housekeeper
    Maggie Gilmoir, Head Housekeeper at Queens View Harbour
    Maggie GilmourHead Housekeeper

    Maggie, Head of Housekeeping, has been a member of the Queens View Harbour Team almost since day one. Maggie is a very professional individual who carries her own highest standards into her job and ensures the levels of cleanliness and tidiness within the home are as high as possible. Maggie’s wonderful organisational skills and team management bring a much-appreciated level of professionalism to the home and she enjoys her role and the friendly environment and loves making new friends with the residents and their families.

  • Lynne Cherry

    Lynne CherryHousekeeping

    Lynne joined our team about 18 months ago. Lynne thoroughly enjoys her job here at QVH. She is always happy and cheerful at work and interacts well with both staff and residents. Lynne previously worked in the hospitality sector and was looking for a career change when she came to QVH.

  • Linsey Stevenson

    Linsey Stevenson, Receptionist at Queens View Harbour
    Linsey StevensonReceptionist

    Linsey joined the Queens View Harbour Reception Team in 2022 after trialling early retirement and deciding it wasn’t quite for her just yet. Linsey comes from an administrative background and gained a Degree in Admin Management and Marketing. For the last 20 years, she has worked as a PA and Admin Manager for a private hospital in Ayrshire and has had a long career dealing with NHS and private Consultants, GPs, Care Inspectors and has a wealth of knowledge required for dealing with both the public and professionals within the community. Being from Troon, Linsey is loving meeting friends old and new who pass through the doors of Queens View Harbour and she has found working with the residents to be an absolute joy.


  • Brenda Haywood

    Brenda, Receptionist at Queens View Harbour
    Brenda HaywoodReceptionist

    Brenda joined Queens View Harbour Care Home in October 2022 and has become a much-liked and respected member of the Reception Team by residents, staff, and visitors alike. Brenda previously grew up in Ireland and then went on to live and work in New York and then London.  Brenda and her family have spent a number of years in Abu Dhabi and returned to her husband Ian’s home town of Troon last year.  In Abu Dhabi, Brenda was a Sales Manager for a Cleaning Company. Brenda loves to travel but is enjoying being back in Troon where she likes walking along the beach in her spare time. With her lovely smile and sunny personality, Brenda is a welcome face and a very valued member of the QVH team.