COVID-19

After months of lockdown and the challenges that have been faced by our residents, their families and friends, we are delighted to be opening our doors to visitors and welcoming new residents. 

We fully understand that the outbreak of COVID-19 has had a difficult and overwhelming impact on the lives of everyone. We recognise just how important it is to keep our residents safe and secure and throughout the COVID-19 pandemic we have followed guidance from the Governments and local agencies to support the wellbeing of our residents, relatives and staff teams.

We will continue to work closely with our staff, residents and their loved ones to support their preferences and should there be any further outbreaks at the home, we will keep you fully updated.

Care That Goes Above & Beyond, Always 

In line with recent Scottish Government guidance effective from September 2022, care homes in Scotland no longer require face masks to be worn during visits due to high vaccination rates and other mitigations against COVID-19 in the social care sector and LFD testing is no longer necessary. Face masks will continue to be provided at the home should it be your preference to continue to wear one and staff will support the preferences of our residents who wish for our staff to wear face masks whilst providing them with care.

We would like to reassure you that we will continue to work closely with our Local Health Protection Teams and will follow their guidance should this decision change. For further information, please click here or contact the Home Manager directly.

Preventative Measures

The health, safety and wellbeing of our residents and staff is our top priority at Queens View Harbour Care Home. With this in mind we have added a host of new additional safety measures at our facilities to ensure that our residents may continue to live their lives as they choose with minimal inconvenience. By making just a few tweaks to our daily lives we can mitigate the risk of COVID-19 in our community.

Our specialists at Queens View Harbour Care Home are doing everything they can to help your loved ones remain mentally, emotionally, and physically healthy, from staying up to date with government regulations to providing advice to all residents and their loved ones. 

Our activities team are working hard to ensure that everyday offers variety with an active social life encouraged, while maintaining the highest standards of infection control. Our staff have been able to continue providing exceptional care by utilising more and more Personal Protective Equipment (PPE), screen dividers and sanitisation rooms.

Our Measures Include

At Queens View Harbour Care Home, we’ve gone above and beyond to ensure that our residents and their loved ones are as protected against COVID-19 as they can be.

Screen Dividers

While outdoor meeting areas are still available, our indoor spaces have been fitted with floor to ceiling screens and intercoms, to provide an alternative safe and secure way to see your loved ones.

Social Distancing

At our home, social distancing is implemented in accordance with government rules and restrictions. Where possible residents and employees must keep a distance of at least 1 metres between them, in order to remain safe.

PPE

Faces masks will be worn by staff in line with government guidance and our residents and relatives preferences. Staff will continue to wear other PPE such as disposable gloves to ensure that the rate of infection is reduced at Queens View Harbour.

Remote Visits

We can arrange for long-distant visits between our residents and their loved ones via the internet. We have invested in the latest video conferencing technology so you will never miss a moment or a memory.

Santisation

There are various sanitisation stations and areas throughout our establishment, where our residents and visitors are encouraged to regularly use our antibacterial gel.

Secure Premises

Queens View Harbour Care Home is an extremely safe and secure environment, so we take all of our COVID-19 protective measures very seriously.

Maintaining Health, Safety and Wellbeing 

Keeping the residents of Queens View Harbour Care Home safe and healthy is our top priority. We have installed a number of extra precautions in place to reduce infection rates, while ensuring that the home stays just that, a home. During this challenging time, our highly skilled team has offered a range of activities to keep our residents active and entertained.

Keeping as Connected as Possible 

Staying connected to your loved ones has never been more crucial. Human connection and support are essential for our residents mental and physical wellbeing during these unprecedented times. That is why we offer a variety of online devices to enable our residents to video call their friends and family. Despite the difficulties we’ve faced as a result of COVID-19, we’re working together to overcome them and we will get through all of this together and become stronger because of it.

Queens View Harbour Care Home & You

Our professional team understands the importance of getting to know our residents and the people who matter most to them. That’s why, with our wide selection of facilities and activities, we can build a home where our residents feel loved, safe, and ready to take on the day ahead.

We’d Love to Hear from You

If you have any queries or issues, please contact our friendly staff at Queens View Harbour Care Home. Fill out our Enquiry Form, call us on 01292 435 971, or email us at info@queensviewharbour.com with your questions. We’d be delighted to help in whatever way we can.