We are thrilled to announce that Queens View Harbour has achieved a very good grade of 5 in all aspects following a recent unannounced Care Inspectorate Inspection.
In celebration of this remarkable accomplishment, we will be hosting a party for both staff and residents. This event acknowledged the hard work and dedication of our team, which not only garnered commendable feedback and scores from the Care Inspectorate but also earned recognition from Care Concerns Quality Assurance Auditors.
The Care Inspectorate (CI) serves as a scrutinising body that assesses various medical and social care services across Scotland. Its purpose is to ensure that care services maintain high standards in their operations. The Care Inspectorate conducts inspections, observes key aspects, provides ratings and feedback, and offers support for necessary changes.
Our recent report reflects a fantastic rating of 5, demonstrating a "very good" performance across categories such as resident well-being, leadership, and care and support planning, including assessments of staff and the home environment.
Our Home Manager, Michelle commented:
"I am thrilled that the Care Inspectorate has acknowledged Queens View Harbour as a 'very good' care home. The past couple of years have presented significant challenges for the sector, and I consider myself fortunate to be part of a team comprising some of the most dedicated and committed individuals I have ever worked beside. Through our collective efforts, we are dedicated to delivering the highest standard of person-centered care for each resident, ensuring that they experience the best possible quality of life every day. The team is highly engaged and genuinely cares deeply for the residents, and I am overjoyed that their dedication has been recognised in our recent inspection".
Delivering a high standard of care to each resident is of paramount importance to the team at Queens View Harbour, and we take pride in being acknowledged for our achievements. Our dedicated team remains committed to maintaining our exemplary reputation, and we eagerly anticipate future successes within our care home in Troon.